I write, rescue dogs, and work in a library.  I also sell t-shirts – visit me at www.lifephilos.com.  

Be sure to sign up to receive my blog via email while you’re here.  I’m grateful you stopped by.


I love dogs, books, science fiction, and Doctor Who.    I live with a pack of rescued senior dogs.   I drink too much coffee and Diet Coke, but make a real effort to get enough water.    I will do just about anything for good Indian food.   Pictured here with me is Junie B. Jensen. I miss her so much. You can read about her on my blog.


  • Serenity Consulting, LLC
  • Life Philosophies. LLC    www.Lifephilos.com


  • ASU, M.A. Applied Ethics: Pastoral Care, Ethics, & Spirituality  // B.A. Religion & Applied Ethical Studies
  • Rutgers, M.A. Liberal Arts

Business Expertise

  • Global customer service, support, and relationship management
  • Contact center management, customer service training, and call handling
  • System design, implementation, integration, & lifecycle management
  • Voice of the customer integration
  • GxP & Regulated Quality Management Systems, Content management, Training Systems, Processes, and Programs
  • Controlled documentation for Process & Systems
  • Pharmaceutical Distribution, Manufacturing, & Reimbursement
  • Curriculum and training content design
  • Quality improvement, root cause analysis and action item implementation
  • Risk Management and Mitigation
  • Remediation

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